Genalysis is happy to announce that the online LabTrak system is up and running and available for our clients.
LabTrak has been developed to provide clients with a simple and quick way to check the status of their analytical jobs via the Internet. On contacting the Genalysis sales team or by simply clicking on the New User button, clients known to Genalysis will be provided with a LabTrak user name and password, to provide secure access to status information on analytical jobs.
LabTrak will provide users with information on pending jobs (where samples have not yet been received by Genalysis), active jobs and completed jobs (for approximately six months after completion). Hence users will be able to track their jobs from the time the sample submission paperwork is received by Genalysis, through the analytical processes and on into storage.