Intertek Launches eReporting Pro - new innovative software for accurate and fast technical services reporting
October 15, 2014
Houston, Texas – Intertek, a leading quality solutions provider to industries worldwide, announces the launch of eReporting Pro, a new innovative software system that ensures inspection, expediting and technical auditing report accuracy and speeds up the delivery of report findings.
While traditional reporting usually takes days from the time of technical service execution, such as inspection, to the time the report is sent to the customer, eReporting Pro allows the company’s Technical Specialists (TS) to compile report data at the customer’s worksite and generate accurate reports in real time.
Intertek’s unique electronic reporting system is accessible via tablet or laptop and this convenient access allows the TS to both compile and send a report while still at the customer’s worksite. eReporting doesn’t simply capture checklist data and post it into a matrix or spreadsheet, but it creates the actual report in the preferred format. The logic-based reporting sequence directs the technical service activity, populating the report progressively as the TS completes the data fields. The TS can also include photographs, signatures and attachments within the report package.
Rennie van Wyk, Intertek Industry Services Technical Director said, “Our customers make many crucial supply chain decisions and they need to know in real time what is happening during the manufacture or processing of their procured equipment. The quality, accuracy and timeliness of the technical service report are vital to this process.
“With our eReporting Pro system, our report findings can be relayed to customers almost immediately and they can use the up-to-date findings to make informed decisions, without having to wait days for the report. Improving the report quality and speeding up the report delivery time can result in huge benefits for our customers as these efforts can potentially save them time and money.”
Market enquiries
Niki Schroeder
Global Marketing Manager, Industry Services
Telephone: +1 281 364 2897
niki.schroeder@intertek.com
Technical enquiries:
James Canham
Regional Business Unit Manager, Europe
Telephone: +44 (0) 1444 472 917
james.canham@intertek.com
About Intertek
Intertek is a leading quality solutions provider to industries worldwide. From auditing and inspection, to testing, training, advisory, quality assurance and certification, Intertek adds value for its customers by helping improve the quality and safety of their products, assets and processes. With a network of more than 1,000 laboratories and offices and over 36,000 people in more than 100 countries, Intertek supports companies’ success in the global marketplace, by helping customers to meet end users’ expectations for safety, sustainability, performance, integrity and desirability in virtually any market worldwide. Visit www.intertek.com
To learn more about e-reporting visit eReporting for Technical Services